We encourage customers to turn off the voice mail before travelling to other countries. This is to avoid any voicemail related charges.
Postpaid customer can deactivate voicemail by dialing *128# > Digi Rewards & Services > Voicemail > Deactivate Voicemail > Confirm
Prepaid customers can deactivate voicemail by dialing *128# > My account > Account setting > Voicemail > Deactivate voicemail > Confirm
Once the deactivation is done, you will receive an SMS confirmation that the voicemail service has been deactivated.
BUY ADD-ONS / INTERNET
click “Roaming” and
Select Roaming Pass
Select Roaming Pass Activation Date (you may select “Now” for immediate activation or select a future date where the pass will activate anytime from 12 am to 2 am (Malaysia time) on the selected date)
Subscribed Addons Successfully
*Activation date: 12am (Malaysia time) upon SMS notified
UMB: Dial *800#
Select 1 for Internet
Quota balance and
2 for Voice minutes balance
Select the package
that you wish to check
the balance of
View your balance
LOGIN TO MYDIGI
For Internet Quota Balance
Scroll to ‘INTERNET’ on the main page
For Voice Minutes Balance
Scroll to ‘CALLS & SMS’ on the main page
Dial <00 or +><country code><area code/mobile code><telephone number>.
E.g.: to call Malaysia, (Mobile) 0060161234567 or +60161234567, (Fixed line) 006031234567 or +6031234567
Dial *111* <00 or +><country code><area code/mobile code><telephone number><#>.
E.g.: to call Malaysia, (Mobile) *111*0060161234567# or *111*+60161234567#,
(Fixed line) *111*+6031234 567# or *111*006031234567#