Prepaid Support

Support Detail

How can I redeem my FREE 300MB quota (7 days) + 2.5GB Video and Music Internet (7 days)?

To redeem, download MyDigi or dial *888*1#. You will only need to redeem once.

Which video and music streaming apps / websites are covered by Video and Music Internet?

You can use your free Video and Music Internet to stream on YouTube, YouTube Gaming, Twitch, iflix, Astro GO, tonton, dimsum, Spotify, JOOX and Smule.

How do I check the reset date and balance of my 2.5GB Video and Music Internet?

You can check your reset date and balance in MyDigi app or dial *200*1#.

 

What is the validity of the 2.5GB video and music Internet?

Upon once-off redemption of the 2.5GB video and Music Internet, it comes with 7 days validity. The quota is refreshed every 7 days which means subscribers will enjoy a brand new 2.5GB Video and Music Internet. However, you must stay active to use it.