Digi Postpaid Support

Support Detail

How do I qualify for unlimited calls on the new Digi Postpaid plans?

Just call. You’ll enjoy unlimited voice calls to users on all networks, including fixed lines (excludes video calls, special numbers and toll-free 1-300 number calls). Unlimited calls is applicable for domestic usage (within Malaysia) only.

What are the charges if I make video calls?

Video calls are charged at RM0.15/min.

What are the charges for voice calls to special and toll-free numbers?

Call charges for special and toll-free numbers are as per below:

 

Peak Hours

(7am-6.59pm)

Off Peak Hours

(7pm-6.59am)

80030sen/min15sen/min
1-30030sen/min15sen/min
1-800FREEFREE
1-70030sen/min15sen/min
600-8113sen/min09sen/min
600-8239sen/min20sen/min
600-8378sen/min39sen/min
600-84RM1.30/min65sen/min
600-85RM1.95/min98sen/min
600-86RM3.90/minRM1.95/min

 

 

Peak Hours

(7am-6.59pm)

Off Peak Hours

(7pm-6.59am)

110Digi Customer Service HelplineFREEFREE
991Civil DefenseFREEFREE
994Fire BrigadeFREEFREE
995Gas EmergencyFREEFREE
999Police & AmbulanceFREEFREE
15999NUR HotlineFREEFREE
1501Time Announcement30sen/min15sen/min
103Directory EnquiriesRM2/callRM2/call
15454Tenaga Nasional Berhad30sen/min30sen/min