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What is Digi PhoneFreedom 365?

Digi PhoneFreedom 365 is a new device programme that offers you an easier way to enjoy the latest flagship phones. It comes with (A) a Digi Postpaid™ Rate Plan (“Mobile Service Plan”) and (B) a 24-month Device Instalment plan.

How can I benefit from Digi PhoneFreedom 365?

Compared to conventional device programmes, Digi PhoneFreedom 365 offers you the following:

  • No upfront payment* - Walk away with a brand new phone without paying a deposit.
  • No interest charged - A monthly instalment scheme allows you to pay off for your phone in 24 months, interest-free.

*Device advance payment may be applicable to a customer, subject to an eligibility check.

Will I be paying more with Digi PhoneFreedom 365 compared to buying the phone outright?

You won’t be paying more than the Retail Recommended Price (RRP). In fact, you will enjoy greater value and flexibility with Digi PhoneFreedom 365 compared to buying the phone conventionally. Digi PhoneFreedom 365 provides an instalment facility, saving you from a large outright payment.

Will I enjoy RM0 Upfront with Digi PhoneFreedom 365 during sign up?

RM0 Upfront is available to eligible customers based on a set of criteria, which includes a combination of tenure, payment history, and usage among others (customer eligibility is updated periodically).

Why do I need to pay a device advance payment when I sign up for Digi PhoneFreedom 365?

Device advance payment is only applicable to those who are not eligible for the RM0 Upfront with Digi PhoneFreedom 365. The device advance payment will be credited back to your bill over the next 12/24 months, which allows you to enjoy lower monthly fees.

Who is eligible for the Huawei Mate 30/Mate 30 Pro Pre-order?

This pre-order is open to existing Digi Postpaid customers, new line sign-ups, Prepaid to Postpaid conversion and for customers who switch to Digi from other operators. Just walk-in to any Digi Store to place your order for the phone from 11 November to 13 November 2019.

Can I sign up for Huawei Mate 30/Mate 30 Pro on PhoneFreedom 365 if I am currently on a Digi Postpaid family plan?

No, Huawei Mate 30/Mate 30 Pro is not applicable for Digi Postpaid family plans.

What Postpaid mobile offers are bundled under Digi PhoneFreedom 365?

Digi PhoneFreedom 365 promotion is bundled with various Digi Postpaid plans with the following quota.

  Digi Postpaid 80 with GBoost Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
Internet Quota 30GB All-Day(15GB All-Day, 15GB Weekend) 80GB All-Day 140GB All-Day 200GB All-Day
Calls Unlimited Calls
Roaming & IDD across 10 Countries 5GB Internet Roaming + 60mins Roaming Voice Calls + 60mins IDD Voice Calls
RM15/mth FREE FREE FREE
Am I entitled to receive all three (3) free gifts when I pre-order the Huawei Mate 30/Mate 30 Pro?

Yes, free gifts are included with the first 250 pre-order units sold.

When will I receive the Huawei Mate 30/Mate 30 Pro?

You will need to walk-in to the Digi Store where you had placed your order to collect your phone and free gifts, from 15 November to 17 November 2019.