Digital Services Support

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What is Digi Video Freedom?

Digi Video Freedom is an Internet Pass that allows you to watch videos from your favourite video streaming apps without Internet charges. This means that video streaming usage will NOT deduct your Internet quota.

Who can purchase Digi Video Freedom?

All Digi Prepaid customers can purchase the Digi Unlimited Lite Video Freedom Pass at RM1 per day. Digi Postpaid customers can purchase the Digi Unlimited Video and Music Freedom pass at RM5 per day.

How do I purchase Digi Video Freedom?

Eligible Digi customers can purchase Digi Video Freedom via the MyDigi app under "Add ons".

What are the video apps that I can enjoy with Digi Video Freedom?

You can enjoy streaming up to 17 video apps, including YouTube, iflix, Viu, tonton, Astro Go, Netflix, Twitch and more! You can see the full list of our partners on  digi.my/videofreedom. . More apps will be added soon, stay tuned!

What are the passes available for Digi Video Freedom?

Prepaid customers get to enjoy the below:

• RM1 for Unlimited Lite Video Freedom Pass (512kbps), valid for 24 hours

Alternatively, we also have the below available for Postpaid customers:

• RM5 for Unlimited Video and Music Freedom – High speed up to 20GB (based on Fair Usage Policy), throttled thereafter

Will these passes be auto-renewed at the end of the validity period?

No, these are one-time passes and will not be auto-renewed. If you would like to enjoy more streaming hours, you may re-purchase via MyDigi under Add Ons.

How many times can I purchase Digi Video Freedom passes?

As many as you like!

Can I use this Digi Video Freedom pass to surf the Internet?

No. Internet usage outside our partner video apps will not be covered under the Digi Video Freedom pass and it will deduct from your base Internet quota.

How I can check my data usage for Digi Video Freedom?

You may check your balance quota and expiry date via the MyDigi app.

Will I be notified if my Digi Video Freedom usage or validity is expiring?

You will be notified via SMS if your Digi Video Freedom usage or validity is about to expire and when it has expired.