Digital Services Support

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What is Google Play™?

Google Play™ is all of your Android™ apps and games, available on the web and anywhere you go.

What is Direct Billing for Google Play™?

It is a payment feature by Digi to you. You can now securely purchase apps in Google Play™ Store (or in-app) and pay via Digi. No credit card required!

How do I set it up?

Easy – just follow the simple steps below. Please note that this is a one-time setup.DIGI mobiles

Step 1: From the app you want to purchase, click on the “price” button

Step 2: Accept the access condition

Step 3: Click “CONTINUE” to set up Payment Method

Step 4: Select “Enable Digi billing”

Step 5: Enter your name and address – for billing reference

Step 6: Select “BUY” to proceed with the purchase with Digi billing

Step 7: Enter your Google password and select “CONFIRM”

Why can’t I see the “Enable Digi Billing” as my Payment Methods?

As this is a new service, it requires Google Play™ service update. It may take a bit of time. Please ensure you check the notifications and update accordingly. Please note that rooted devices or devices with custom firmware may not be updated.

What kinds of apps are available in Google Play™ Store?

There are over 1,000,000 apps on the Google Play™ Store. You can select and download the apps that you want. They are categorized under various categories such as Games, Apps, Books, etc.

Are all the apps in Google Play™ Store chargeable?

Nope. Most of the apps are free to download. However, some apps require purchase or on a Freemium basis. Freemium means the apps are free to download but have in-app purchases. In-app purchases are credits/points that you need to buy while going through the application, mostly applicable in games.

Is Google Play™ Direct Billing applicable for Prepaid and Postpaid customers?

Yes. This feature is applicable for Digi Prepaid and Digi Postpaid mobile customers.

How will the charges be reflected for Prepaid and Postpaid?

For Digi Prepaid customers, purchases will be taken from your credit – please ensure you have sufficient credit. Purchases for Digi Postpaid customers will be billed in the next bill cycle.

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Can I get details of all the purchases I made in Google Play™?

You will receive notification or confirmation from Google via email on purchases made in Google Play™ Store. These notifications are sent to you real-time after your purchase. A complete historical detail of your transactions in Google Play™ is also available in your Google Wallet page.

 

We will also have a view of your Google Play™ purchases – however, there might be some delay. Transaction records will be available within 2-3 days after the purchase.

What are the other payment options available?

Other payment options available in Google Play™ Store are via credit or debit cards.