Digi Home Fibre Support

Support Detail

What are the Digi Home Fibre plans available?
  Home Fibre 50 Mbps Home Fibre 100 Mbps Home Fibre 500 Mbps Home Fibre 1Gbps
Price RM 99 RM 129 RM 159 RM 199
Internet Quota Unlimited Unlimited Unlimited Unlimited

Availability of fibre plans is subject to location, please check your coverage to see the plans available for you.

What is the upload and download speed for Digi Home Fibre plans?
Plan Home Fibre 50 Mbps Home Fibre 100 Mbps Home Fibre 500 Mbps Home Fibre 1Gbps
Download Speed 50 Mbps 100 Mbps 500 Mbps 1Gbps
Upload Speed 50 Mbps 100 Mbps 200 Mbps 200 Mbps
Is Digi Home Fibre bundled with a fixed voice service?

Digi does not offer fixed voice service but we do have a range of mobile devices that you can purchase from our website, find out more at https://www.digi.com.my/shop/phones/phonefreedom365

How do I check the speed of my Digi Home Fibre with a speed test?

Please visit https://www.speedtest.net/ and change the server to Digi to conduct a speed test on Digi Home Fibre or refer to this troubleshooting guide for more info.

Are there any limits set on Digi Home Fibre plans quota or speed?

No, the Home Fibre plans are unlimited and do not have speed caps. Your internet speed will depend on your device capability.

How do I enjoy 500Mbps or 1Gbps fibre speeds?

Please ensure that your devices (laptop, mobile phone, etc) are capable of supporting speeds of 500Mbps or 1Gbps.

How long is the warranty period for the router?

The router has a warranty period of 12 months.