Digi Internet Freedom ( Before 2 Oct 2020) Support

Support Detail

How do I make a bill payment?

There are various ways to pay your bill. You can find more information

here: https://www.digi.com.my/support/postpaid/billing-information/pay-bill

For more information on paying via your bank account, please check out the following links:

Maybank2u: https://www.youtube.com/watch?v=dKGAf9DIGI POSTPAID gv0

CIMBClicks: https://www.cimbbank.com.my/en/personal/support/help-and-support/faqs.html?c=cimb-clicks-online-banking&n=pay-bills

You can find more information on how to pay bills from your banking provider.

How will I get my bill?

Through MyDigi App or Digi will e-mail your bill statement on a monthly basis and optionally send a paper bill to your house.

What are the available payment methods for Digi Internet Freedom billing?

The payment methods available include MyDigi, Kiosk, Over the Counter, Online Banking, Debit/Credit Card.

If I have any outstanding bills on my postpaid account, can I still proceed with my Digi Internet Freedom registration?

No, please pay any outstanding postpaid bill before proceeding with Digi Internet Freedom registration.